Refunds and cancellation

Monthly plans

Cancel any time from Billing in the app. Your plan keeps working until the end of the month you paid for, then moves to Free. We do not refund part of a month.

Yearly plans

You can get a full refund within 7 days of paying for a yearly plan. After 7 days a yearly plan is not refunded, and it keeps working until the end of the year you paid for.

Fewer watched cameras

You pay for the number of watched cameras you choose. If you remove some, your bill goes down from your next renewal; the rest of the current period is not refunded for them.

How to ask for a refund

Email hello@dijmo.com from your account email with your society's name. Polar, our merchant of record, returns the money to the way you paid, including any GST charged. Your bank decides how long it takes to show.

You are charged in rupees, and a refund is paid back in rupees too. Dollar amounts on our site are approximate.

Your footage after cancelling

Footage and incident clips stay until the end of the period they were saved under, then they are deleted. From then on, Free keeps footage 7 days.

Free plan

The Free plan costs nothing, so there is nothing to refund.